Frequently asked questions
What is your return policy?
We want you to be completely satisfied with your purchase. Since our products are made-to-order specifically for you, please review this policy carefully.
Defective or Damaged Items If you receive a defective, damaged, or incorrect item, we will gladly provide a replacement or full refund.
Custom/Made-to-Order Items Because each item is custom printed just for you, we cannot accept returns on items that you simply changed your mind about or ordered in the wrong size. Please review your order carefully before completing your purchase.
How long do I have to return items?
Defective or Damaged Items Please contact us within 30 days of delivery with photos of the issue. We'll work with you to resolve it quickly.
How do refunds work?
Defective or Damaged Items Contact us at bestrunyetapparel@gmail.com within 30 days of receiving your order. Include your order number and photos showing any defects or damage. We'll respond within 2-3 business days with next steps.
Once approved, refunds will be issued to your original payment method within 5-10 business days.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. Shipping costs generally range from $3.50-$8 per item. You will always know the shipping price before you purchase.
Free Shipping We offer free shipping on all orders over $75.